AM
Andiswa M
1 reviews | Active since Aug 2025
08 Aug 2025, 20:29
Claim
I have been sending emails regarding to claim and phones but no one has board to call me an let me know what is happening to my claim they said I must send all of the documents which I did do same time but anything is happening so sad
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
12 Aug 2025, 07:43Dear Andiswa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply12 Aug 2025, 07:43
Official
Dear Andiswa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations