AN
Andiswa N
1 reviews | Active since Mar 2022
02 Jun 2023, 15:12
Claim
I have a very bad experience with the company,I’m so angry! And their consultants are not helpful at all..I made a claim,,it’s been 2months now waiting for my funds they keep on telling me stories after stories,and escalations and no one gets back to me…the last agent I spoke to the service was so poor,she just didn’t care at all…I’m so angry I didn’t expect this.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
02 Jun 2023, 15:32Dear Andiswa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply02 Jun 2023, 15:32
Official
Dear Andiswa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations