TR
Tshepiso R
1 reviews | Active since Dec 2022
10 Oct 2024, 09:53
Claim.
Im not happy with the process it over 21 days and iv been calling with no response, been holding for 35 minutes and more and no one got back to me.They advise on their whatsap number but its not working..
Dont know if i should do a walk in,then that is when you will be able to help.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
11 Oct 2024, 11:53Dear Tshepiso,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply11 Oct 2024, 11:53
Official
Dear Tshepiso,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations