AL
Ayron L
1 reviews | Active since May 2023
26 May 2023, 11:51
CLAIM
I am disgusted by the service received, after calling numerous times. The consultants keep telling me that my documents have been received and that I will receive a sms within 48 hours. To this day I still have no sms and its still the same story after over a month of submitting my claim
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
26 May 2023, 12:30Dear Lepico
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply26 May 2023, 12:30
Official
Dear Lepico
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations