CM
Cleopatra M
1 reviews | Active since Apr 2019
10 Sept 2024, 11:18
Can’t make changes on your 2 pot claim
I’m honestly not happy wit the service, Why can’t I make changes of my 2 pot claim as Ie chose the wrong percentage. It’s a human error, why am I not able to change it?
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
10 Sept 2024, 11:31Dear Cleopatra , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Sept 2024, 11:31
Official
Dear Cleopatra , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations