MD
Mzwandile D
1 reviews | Active since Jul 2015
09 Dec 2020, 13:35
Can't get a hold of them
I've been calling trying to get through to the admin department for the last 3 days and have received no communication at all even after requesting a call back which they say they will call back within 24hrs
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
09 Dec 2020, 13:46Dear Mzwandile
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply09 Dec 2020, 13:46
Official
Dear Mzwandile
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services