LM
Leboogang M

1 reviews | Active since Apr 2012

04 Oct 2024, 11:03

CANCEL MY CLAIM

Can you please cancel my two pots claim I’ve been stressing for over 20 working days of your turnaround time. All your call centre agent are telling me lies. Claim tracker has been on payment for 17days PLEASE CANCEL MY CLAIM

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply07 Oct 2024, 12:47
Official
Dear Leboogang 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  We will investigate your query and provide feedback with the contact details provided.     Kind Regards Customer Insights and Escalations