CV
Cheslin V
1 reviews | Active since Oct 2024
02 Oct 2024, 17:16
Can I give zero stars?
I app**** on for the two pot system on the 4th of September 2024. I received an email on the 14th of September stating that i will be paid between 5-10 working days yet I have not received anything. I called today and guess what I was told again I'll be paid in the next 5-10 working days. What a joke
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Alexander Forbes Financial Services's replyOfficial
03 Oct 2024, 11:41Dear Cheslin
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply03 Oct 2024, 11:41
Official
Dear Cheslin
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations