LM
Lemo M
1 reviews | Active since Jun 2021
08 Feb 2024, 11:51
Call centre service
The call centre service is terrible; they don't listen, and they are quick to transfer you to another department.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
08 Feb 2024, 11:58Dear Lemo,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply08 Feb 2024, 11:58
Official
Dear Lemo,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations