TM
Theone M
1 reviews | Active since Jan 2019
01 Jul 2022, 09:21
call centre nightmare
no matter what time you call getting in touch with this company is an absolute nightmare your hold time is crazy 30min into a call still no assistance, can someone please contact me regarding a tax certificate.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
01 Jul 2022, 10:10Dear Theone M
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Customer Insights and Escalations
AAAA-5433
AAAA-5433
Alexander Forbes Financial Services's reply01 Jul 2022, 10:10
Official
Dear Theone M
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Customer Insights and Escalations
AAAA-5433
AAAA-5433