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Mamokete M

1 reviews | Active since Oct 2024

25 Oct 2024, 11:03

**** by Alexander Forbes

I resigned from my work in May 2024 and filed a claim for a full withdrawal with Alexander forbes. A potion of the money was only paid in August and the rest of the money was deducted by Sars as per Alex Forbes. Upon my investigation with Sars I found that they the taxed me according to my tax bracket and never took any othermoney from me. So I wanna know where is the rest of my money cause it is not with Sars and Alex forbes claims Sars took the money. Sars alerted me that these ****s are common and because people Don follow up, they end loosing their money.

I want my money, Alexander Forbes has to pay me my money and stop ****ming people.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply25 Oct 2024, 11:16
Official
 Dear  Mamokete,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
Customer Insights and Escalations