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Danie E
1 reviews | Active since Aug 2015
05 Sept 2024, 16:46
Broken website
It is, shocking that a giant like Alexander is incapable of getting a web site to work. All they can muster is an "Im incapable". No wonder our funds grow so slow with them.
Makes u wonder if our funds are even there...
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
05 Sept 2024, 16:59Dear Sir/Ma'am,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologize for any inconvenience this may cause and appreciate your understanding and patience
We apologize for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply05 Sept 2024, 16:59
Official
Dear Sir/Ma'am,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologize for any inconvenience this may cause and appreciate your understanding and patience
We apologize for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards
Customer Insights and Escalations
DE
Danie E's updateReviewer Update
05 Sept 2024, 17:03Cause a generic copy past response will fix it all. No "we are making a plan to improve system stability" no please struggle some more with our broken product.
Comphy, there sitting on your stuffed pockets full of our cash?
Comphy, there sitting on your stuffed pockets full of our cash?
DE
Danie E's update05 Sept 2024, 17:03
Reviewer Update
Cause a generic copy past response will fix it all. No "we are making a plan to improve system stability" no please struggle some more with our broken product.
Comphy, there sitting on your stuffed pockets full of our cash?
Comphy, there sitting on your stuffed pockets full of our cash?