Bidvest Surplus

A tracing company contacted me for my details for the Bidvest Surplus. Letter stated that once documents provided it will take up to 6 to 8 weeks for payment . My document was submitted beginning of May 2015 and when I contacted the call centre was told on a monthly basis they are processing in batches. <br> <br> In September I contacted the call centre was advised that all payments should be finalised and payments to be processed end of October. End of October came and gone but NO payment. <br> I contacted the call centre again who apologised and said they are behind with processing payment and it should be by the 15 November that date also came and went. <br> I contact them on a weekly basis and they advise all payments have been made but still has to be released and each time I now get another story. They tell me they esculated my complain to management but no one ever comes back with what the problem it as each time it is a different story.<br> <br> Personally I think the call centre is use less and does not know what they doing and Alexandra Forbes is holding back payment just to draw interest on the money. <br> <br> Hopefully I will get some answers now that I had to go this route by comp