1 reviews | Active since Jan 2017
Below par service
<p>I don't even know where to start, I have sent numerous complaints and nothing has been said or done about my query. I am truly at a loss for words.. my full review at my disappointment will follow shortly but all I can say is South African consumers deserve better than what these faceless corporations give. We work hard for our money and we expect it to work for us when we pay for a service. Sadly that is seldom the case. God willing, I'll never have to deal with Alexander Forbes again in my life. </p>
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Bengy Marais
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Bengy Marais
Business day four since my complaint and I am still without solace or response, I call, send mails, no responses. I'm not getting anywhere with Alexander Forbes and my frustration is mounting, can anyone tell me where I can take this matter to, a higher organisation that helps patrons such as myself? Suggestions will be much appreciated.
Business day four since my complaint and I am still without solace or response, I call, send mails, no responses. I'm not getting anywhere with Alexander Forbes and my frustration is mounting, can anyone tell me where I can take this matter to, a higher organisation that helps patrons such as myself? Suggestions will be much appreciated.
Thanks to Bengy Marais my query has been resolved.
Thank you Bengy for this excellent and efficient service
Thanks to Bengy Marais my query has been resolved.
Thank you Bengy for this excellent and efficient service
