ND
Noli D
1 reviews | Active since Dec 2013
06 Sept 2022, 08:36
BASIC INFO-COMPLEX PROCESS
I HAVE REQUESTED A PASSWORD RESET 3 TIMES!! Something so simple and guys make it difficult. You assure me an email has been sent for my reset password but nothing never happens!! I need to see my provident fund statement and timeline if my claim. Get back to me please!!
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Alexander Forbes Financial Services's replyOfficial
06 Sept 2022, 10:55Dear Nolufefe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards AAAA-6649
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards AAAA-6649
Customer Insights and Escalations
Best regards,
Alexander Forbes Financial Services's reply06 Sept 2022, 10:55
Official
Dear Nolufefe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards AAAA-6649
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards AAAA-6649
Customer Insights and Escalations
Best regards,