SH
Sibulele H
1 reviews | Active since Jun 2022
13 Jul 2023, 13:13
Bad TAT service
So much for them having an automated voice recording that states that they will call they dont , you send am email on the app and the person who responds says provide your id and then never gets back to you ..
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Alexander Forbes Financial Services's replyOfficial
13 Jul 2023, 13:33Dear Sibulele At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply13 Jul 2023, 13:33
Official
Dear Sibulele At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations