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petronelladomingo P
1 reviews | Active since Jul 2016
23 Sept 2024, 09:20
Bad system
You people are taking us for fools now, I did a claim on the 3rd and still I haven't received my money. All claims I know, that were submitted weeks after mine have been paid already. Please pay my money
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
23 Sept 2024, 11:49Dear Kelebogile,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply23 Sept 2024, 11:49
Official
Dear Kelebogile,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
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petronelladomingo P's updateReviewer Update
23 Sept 2024, 17:12Now everyone is getting the same copy and paste responses. Please get back to me. It's almost 20 day
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petronelladomingo P's update23 Sept 2024, 17:12
Reviewer Update
Now everyone is getting the same copy and paste responses. Please get back to me. It's almost 20 day