SH
Shameemah H
1 reviews | Active since Oct 2020
06 Aug 2024, 14:29
Bad services
Worst ever!!! Been calling with my query since 15/07 everytime consultants assures me someone will call back it will be resolved its weeks later and no feedback really not a care in the world no customer services and its a simple error that needs fixing.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
06 Aug 2024, 14:57Dear Shameemah, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply06 Aug 2024, 14:57
Official
Dear Shameemah, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations