ZT
ZA T
1 reviews | Active since Apr 2020
09 Apr 2020, 09:24
Bad Service regarding my withdrawal
What a bad service and Bad experience I've been getting from Alexandra Forbes .. Every day I call in I get different stories and lies . Just to make a withdrawal can be a hustle a slow service. During this time we having I just need my money I am a parent and I have needs to be fulfilled.. I everyday for the past 4 weeks and every day it's different story yet same Nonsense!!!
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
09 Apr 2020, 15:31Dear Zandile At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We can confirm that one of our client Liaison Officer has been in contact with regarding your complaint.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. Kind Regards,
Mpho Mohlabi
We can confirm that one of our client Liaison Officer has been in contact with regarding your complaint.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. Kind Regards,
Mpho Mohlabi
Alexander Forbes Financial Services's reply09 Apr 2020, 15:31
Official
Dear Zandile At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We can confirm that one of our client Liaison Officer has been in contact with regarding your complaint.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. Kind Regards,
Mpho Mohlabi
We can confirm that one of our client Liaison Officer has been in contact with regarding your complaint.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. Kind Regards,
Mpho Mohlabi
ZT
ZA T's updateReviewer Update
20 Apr 2020, 07:50Till today no one has contacted me welldone on the poor service!!!
ZT
ZA T's update20 Apr 2020, 07:50
Reviewer Update
Till today no one has contacted me welldone on the poor service!!!