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Evidence T

1 reviews | Active since Jul 2024

19 Jul 2024, 08:41

Bad service

Very bad service

I made a claim ever since June 12th I called more than 10 times being assisted by different agents all with different stories I cannot track my claim process nothing

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply19 Jul 2024, 08:47
Official
Dear  Evidence 

At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.

We will investigate your query and provide feedback with the contact details provided. 
 
Kind Regards
Customer Insights and Escalation