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bcjiyane B
1 reviews | Active since Nov 2016
08 Nov 2021, 14:53
Bad service ever
This is the most harrasing and a disgrace company I have come across, I spoke to the consultant who told me my resolution letter was submitted on the 15th of October and our payment will be done shortly and when I call back again trying to find out what is the hold up nobody seems to know what is going on with my claim, wooooow you guys are really abusing widows out the and karma will deal with you all
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
09 Nov 2021, 09:27 Dear Bongi
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-1146
AAAA-1146
Alexander Forbes Financial Services's reply09 Nov 2021, 09:27
Official
Dear Bongi
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-1146
AAAA-1146