IB
Inga B
1 reviews | Active since Sept 2024
20 Sept 2024, 09:52
bad service
I claimed 2 pot on the 7th, today is the 20th been stuck on claim registered for 10 days now, people are getting their monies, when I called, they said I'm stuck on the same stage for this long because I'm unlucky.
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Alexander Forbes Financial Services's replyOfficial
20 Sept 2024, 13:03Dear Inga
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply20 Sept 2024, 13:03
Official
Dear Inga
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations