DS
Dominique S
1 reviews | Active since Aug 2020
30 Sept 2024, 06:58
Bad service
So disappointed in a company I use to speak highly of . Submitted my claim on the 10th Sep 2024 Still no feedback , communication or response till today .
You work so hard for money you can’t even get , there is no way to get any clear information from Alexander Forbes . I wish I had the option of moving all my funds to a company who actually knows what they are doing …. I’ve been in tears since cause we call this an emergency fund but it’s not if you have to beg .
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Alexander Forbes Financial Services's replyOfficial
30 Sept 2024, 12:57Dear Dominique
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
Alexander Forbes Financial Services's reply30 Sept 2024, 12:57
Official
Dear Dominique
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation