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Norman D
1 reviews | Active since Jul 2011
12 Jan 2021, 14:43
Bad Service
Hi,
It's insane, what is happening you stay on the line for 45min to more than an hour before they answer the phone, at times they dont answer. Been trying to track my provident fund payout. Where do you think we must get money for airtime and font tell me about Covid 19.
Regards, Norman Diley ***
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
13 Jan 2021, 08:25Dear Norman At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsClient services
Alexander Forbes Financial Services's reply13 Jan 2021, 08:25
Official
Dear Norman At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsClient services
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Norman D's updateReviewer Update
23 Jan 2021, 15:55Hi
You guys are making empty promises and dont live up to the expectations that was created. I am done with you guys and will get Dawie de Villiers to sort out this mess and I will let him know about everyone I spoke to that promise to rever back and did not.
Regards,
You guys are making empty promises and dont live up to the expectations that was created. I am done with you guys and will get Dawie de Villiers to sort out this mess and I will let him know about everyone I spoke to that promise to rever back and did not.
Regards,
ND
Norman D's update23 Jan 2021, 15:55
Reviewer Update
Hi
You guys are making empty promises and dont live up to the expectations that was created. I am done with you guys and will get Dawie de Villiers to sort out this mess and I will let him know about everyone I spoke to that promise to rever back and did not.
Regards,
You guys are making empty promises and dont live up to the expectations that was created. I am done with you guys and will get Dawie de Villiers to sort out this mess and I will let him know about everyone I spoke to that promise to rever back and did not.
Regards,