MS
Millicent S

1 reviews | Active since Sept 2021

04 Feb 2025, 11:43

Bad service

Iv been waiting for my money since the 17th of December until today no payments has been done instead they are making excuses . I don't know why because I need that money. Why is it so hard to release the money

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply05 Feb 2025, 08:05
Official
 Dear Millicent

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 

Customer Insights and Escalation