KQ
Khanyisile Q
1 reviews | Active since Mar 2021
09 Mar 2021, 12:45
Bad service
I am really not happy with the service recieved.since last year April I have been sending emails and trying to call to no avail. I was promised to receive funds within 14 days from then till today. The service received is really shocking
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Alexander Forbes Financial Services's replyOfficial
09 Mar 2021, 16:58Dear Khanyisile
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply09 Mar 2021, 16:58
Official
Dear Khanyisile
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services