BL
Bulelani L

1 reviews | Active since Apr 2015

17 Apr 2015, 21:24

BAD SERVICE

I am very disappointed and unhappy with the service I got from Alexander Forbes. Its been 4 months now waiting for my claim to be proccessed everytime when I call to follow up I get told a different story by their agents. All I have been told is a bunch of lies that I will get confirmation and correspondence about my claim. Their service is parthetic and poor. I would never consider their products in the near future.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply17 Apr 2015, 22:34
Official
Hello BulelaniLangeni,

Thank you for raising your concerns with us.

We do apologize for any inconvenience caused regarding the delay in your claim.
we will investigate this further on the details provided, so that we may assist you further.

Kind regards
Kiren Singh