Bad Service

Im so sick and tired of waiting for my owm hard worked money my previous employer submitted my papers on the 22 August 2024 i tried contacting Alexander forbes plenty of times I also sent multiple Emails no replies tried sending them a whatsapp because the have whatsapp line whenever i send a message the line is closed due to high traffic im at home since 26 july 2024 i dont have any income i have kids to feed,rent to pay that was due 01 October 2024 my landlord wanted to throw myself and my family out and we have nowhere to go my child school fees needs to get paid im 2 months behind I dont know what to tell my debtors because I really thought i was gonna get my payment end of September im waiting exactly a whole month and 10 days its really stressful because its my own money i need to fight for. I wrote a complaint to Hello Peter on the a 27 September 2024 then on Monday Alexander Forbes rep**** to all my Mails i sent a month ago they then sent me an Email stating form received while my previos employer sent it yo them on the 22 August 2024 and now they telling me need to wait for 4-6 weeks bare in mind im already waiting a month now i must ait another month I dont think its fair towards me and my family we hardly have food to eat what it i get evicted where must my kids sleep i so sick and tired of waiting i just mean its my own money who ever made a mistake with my papers its not my problem because i made sure i filled my papers in correctly and i sent it to my previos employer on time imagine waiting 2 months its ridiculous and unfair im depending on my money no man its wrong you guys get paid to do your job but i see some people get paid for doing nothing im wrinting this review with tears in my eyes because im in desperate need.