Bad service

Very bad service.we need to submit a claim for unclaimed benefits.given a runaround for 2 weeks already.seems like no one wants to assist us our claim.we need to know which dept to send correspondence to, given emails to send but they never received, requested a test email we have never received.they don't even care to find out.you ask yourself if one is struggling with just first contact what is gonna happen when we now deal with real issues.if anyone is willing to assist.kindly contact Kopano Contact person: Kopano Tel nos: ***