TM
Teboho M
1 reviews | Active since Jun 2022
28 Jun 2022, 21:08
Bad service
It's been over six month waiting on my withdrawals, talking to different person everyday, telling me to stay on line, using my airtime until it's got finished while holding, I have been out of work since January got bills to pay, threatened by creditors. Can someone pls assist
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
29 Jun 2022, 13:55Dear Teboho
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
AAAA-5387
AAAA-5387
Alexander Forbes Financial Services's reply29 Jun 2022, 13:55
Official
Dear Teboho
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
AAAA-5387
AAAA-5387