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Zukile N
1 reviews | Active since Dec 2019
16 Jan 2022, 15:01
Bad service
Bad service- I'm still waiting for my refund and I've sent all the documents that they required from me.
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
17 Jan 2022, 08:06Dear Zukile
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply17 Jan 2022, 08:06
Official
Dear Zukile
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
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Zukile N's updateReviewer Update
27 Jan 2022, 15:44I am still waiting for response
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Zukile N's update27 Jan 2022, 15:44
Reviewer Update
I am still waiting for response