DP
Deshree P
1 reviews | Active since Mar 2025
11 Dec 2025, 12:40
Bad service
It has now been months since I requested a transfer of my retirement fund from Alexander Forbes to my new service provider. They keep on sending the same email requesting information which has already been sent to them by my new service provider. This is unacceptable.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
11 Dec 2025, 14:09Dear Deshree,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply11 Dec 2025, 14:09
Official
Dear Deshree,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience