1 reviews | Active since Jul 2018
Bad service
Worse decision ever was to move my insurance to this unprofessional company, now that I have to claim my for my pension fund after resigning 3 months ago, I am being put from pillar to post, it is not even legal for a company to hold on to people's hard earned money for such a long time, I was advised it will take 6-8 weeks, but hey 3 months later I'm still fighti with unprofessional agents who promise to call me back but never do. I will never recommend this company to anyone and I shall make sure that I let every person I know to NEVER JOIN ALEXANDRA FORBES, for any reason whatsoever. My social media friends and every person I know, shall know how this company operates. I am still waiting for someone to call me and resolve my problem, such bad service from a reputable company, it is such a shame. I want to cancel everything I have with you.
Dear Judy
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Dear Judy
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
