AR
Abigail R
1 reviews | Active since Aug 2022
14 Oct 2024, 10:42
bad service
since the 2 October i have been awaiting response from alexander forbes as they said they are investigating the fact that 2 of they agents told me telephonically that I can re apply for my 2pot after i called them immediately when I realized a mistake on the amount ,until now no one is reverting back to me
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Alexander Forbes Financial Services's replyOfficial
15 Oct 2024, 04:52Dear Abigail
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply15 Oct 2024, 04:52
Official
Dear Abigail
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations