ND
Nomsa D
1 reviews | Active since Apr 2026
08 Apr 2026, 10:26
Bad service
I left my company in January 2026 and submitted my provident fund claim the beginning of February, we are now in April 2026 without clear or proper feedback regarding the status of my claim, I have called, emailed, even sent Facebook dms. The only thing they do well is to reply with generic auto reply messages that explain ETA, the same ETA that is never honored. Im honestly very dissappear at the service provided by alexander forbes to say the least. I want to know when am I getting my money, and if there is a delay what is the matter?
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Alexander Forbes Financial Services's replyOfficial
08 Apr 2026, 11:12Dear Nomsa
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply08 Apr 2026, 11:12
Official
Dear Nomsa
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience