Bad service

There's no service at all. I waited 5 weeks from my last payment in order for them to do a pay out, after that 5 weeks they send me message telling me that my payment has been rejected due to automade bank validation. I then call them the next day as they sent the message at 17:03 thurday 31 May to find out what is happening as I am supposed to be receiving my money not problems as it is already overdue. I called last friday and spoke to Boitumelo Ndlovu who told me to email my bank details and ID copy I will then receive my payment within 24 hours of working days and when the have received the email. I did so immediately after I have I dropped the call that was 08:45 Friday 01 June 2018. So Monday 04 at 12:59 I called again and spoke with this lady to check the process but no success as I was put on hold till ran out of airtime. I called again today 06 June 2018, first call was at 12:50 with Zenzile who also put me on hold till ran out of airtime again, second call at 12:59 with Xolani again same story, third call with a lady at 13:28 same story. Worse part you speak with different people that can't even call you back when the call cuts, each person you explain your story. They don't even have the decency to email you the feedback. I am through hurt with their service and don't have anymore airtime to call again as they keeping my money, they might as well keep my money