RP
REOLEBOGILE P

1 reviews | Active since Oct 2018

18 Oct 2024, 16:05

BAD SERVICE!!!!

I have almost 4 months with my new employer, I have been calling and sending emails for them to transfer my pension fund till today I’m still waiting. Very bad service you have to call and send emails with no luck.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply22 Oct 2024, 09:59
Official
Dear REOLEBOGILE ,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
Customer Insights and Escalations