Bad Service

I am disturbed by the level of service experienced with this company in processing my claims.

I have been sending documentation and requested that one of their superiors reach out to me but unfortunately they remain in meetings.

I have not received a courtesy email that states my claims are processed or what the status of my application is.

Since the 31st of May. I am shocked at the management and how they allow their staff to cope with such escalations and not giving feedback ,this is call avoidance and speaks volumes to their support system.

I am told to call back in 48hrs, every time I called in to enquire. I am disappointed and can't believe that this is what one has to go through to get assistance.