TW
Trevor W

1 reviews | Active since Nov 2011

17 Jan 2017, 12:05

BAD SERVICE

<p>Called the Emergency Number to arra nge for our Renault Modus Moi to be loaded onto a flatbed and taken to ANG Service Centre, ****arney Gardens, Cape Town. This call was made at 08:42 today & spoke to a person by the name of Brenda.</p> <p>As no response was received from Brenda, a second call was made.</p> <p>Called again at 11:53 to REPEAT my request, speaking to Clive who reassured that he would call back.</p>

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply17 Jan 2017, 12:29
Official

Dear willisburgoyne40,

Thank you for taking the time to advise us of your complaint.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

Kindly note that one of our customer relations managers will be in contact with you shortly.

Kind Regards,

Customer Services