AR
Aminah R

1 reviews | Active since Dec 2016

28 Dec 2016, 08:52

Bad service

<p>Its been a week now since I received a call from this pathetic company. Like I said I resigned more than 8 weeks ago and so no payment has been received from the company. I received a call last week informing me that they will be investigating why no payment was made yet and up till today no follow up call is made to me informing me why!!! Its really frustrating and stupid for such a well established company to loose its reputation this way. I feel like actually taking this story to the public and tell people to not invest in this company ever cause you will wait till forever for your own money! A company like this should take pride in what they do and try to take their customers seriously when it comes to things like this! </p>

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply28 Dec 2016, 09:53
Official

Hi Abdullah Karriem

Thank you for bring this to our attention as this gives us an opportunity to improve our services. Please do accept our apology for the inconvenience caused.

I will further look into your claim and call you in the next hour with feedback.

Kind Regards

Jack Matlou l Complaints And Customer Experience Manager l Operations & Administration l FINANCIAL SERVICES