1 reviews | Active since Jan 2017

25 Jul 2017, 10:56

Bad service

<p>I've sent documents to Alexander Forbes on Thursday 20 July 2017, which they said were not provided for by Cashbuild but my money hasn't been paid out yet and they say I have to send them again , apparently they have been misplaced.</p> <p>I want them to pay my money today because I have debts and they are falling into arrears, it's more than 2 months now.</p> <p>Truly the service I'm getting here is very much unacceptable and I wonder why is Cashbuild still keeping them.</p>

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply25 Jul 2017, 13:40
Official

Dear Pat Mokoena

As per our telephone discussion. I will contact you before end of today to provide feedback on the progress of your claim

Kind Regards

Complaints And Customer Experience Team l Operations & Administration l FINANCIAL SERVICES