TM
Tebogo M

1 reviews | Active since Dec 2019

01 Sept 2020, 08:33

Bad service

Is been two weeks now calling and emailing Alexander Forbes to request my pension's 2020 IRP5 without no joy, i have emailed my request to all emails available for this company i just get automated response that they will come back to me without 3 working and nothing has happen and need this for my tax returns.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply01 Sept 2020, 18:27
Official
Dear Tebogo  At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service  Thank you for taking time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.     
Kind Regards,
Mpho Mohlabi( CWP-175)