SG
Sibusiso G
1 reviews | Active since Sept 2022
24 Feb 2023, 12:17
Bad
Bad service from forbes I have a claim from 2022 june that is still not attended to I keep calling and not getting any assistance for such a noble compant to offer such *********** service is so not ethical. Claim nunber ***. I dont even get what is promised. I want the matter resolved immediately. Next step is going to the press
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Alexander Forbes Financial Services's replyOfficial
24 Feb 2023, 13:19Dear Mr. Gwiji At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply24 Feb 2023, 13:19
Official
Dear Mr. Gwiji At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations