JT
June T
1 reviews | Active since Apr 2020
31 Oct 2022, 22:44
BAD customer service
0. I have called emailed log a call back for a month for my tax certificate... no response I will just ask sars to bill the penalties to this financial institution
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
01 Nov 2022, 12:01Dear June
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
AAAA-7785
AAAA-7785
Alexander Forbes Financial Services's reply01 Nov 2022, 12:01
Official
Dear June
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
AAAA-7785
AAAA-7785