NN
Nkululeko N
1 reviews | Active since Aug 2021
03 Sept 2024, 20:11
Bad customer service
Alexforbes seems like has no proper execution and experienced workers. Seems like they were not aware of two pot retirement system
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
04 Sept 2024, 08:38Dear Nkululeko ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Alexforbes is receiving and processing claims, however we are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologise for any inconvenience this may cause and appreciate your understanding and patience
We apologise for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Sept 2024, 08:38
Official
Dear Nkululeko ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Alexforbes is receiving and processing claims, however we are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologise for any inconvenience this may cause and appreciate your understanding and patience
We apologise for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards
Customer Insights and Escalations