GN
Godwin N
1 reviews | Active since Sept 2024
06 Sept 2024, 16:52
BAD CUSTOMER SERVICE
I am disappointed by the service I got from Alex Forbes . My claim was submitted on the 20th and I have been sent from pillar to post by agent. They keep telling me different stories. I have sent email to their admin email.
Please check my email I sent today 06 Sep 2024. 12:43pm. I need feedback ASAP
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
09 Sept 2024, 05:58Dear Godwin
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply09 Sept 2024, 05:58
Official
Dear Godwin
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations