MI
Moggamat I
1 reviews | Active since Oct 2024
18 Oct 2024, 19:25
Bad customer service
Cant get hold of them on the phone and they dont respond to emails trying for 4weeks now an stil nothing very bad customer service would not advize any sane person to do bussiness with them
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Replies (2)MI
Moggamat I's updateReviewer Update
18 Oct 2024, 23:17Alexander Forbes contacted ictsytracing which i must say is a great company with great customer service esspecially Mr Watson to trace me in connection with unclaimed benefits which were due to me from Hortors Group Pension Fund im a 58yr old unemployable man living off 370srd grant which myself and Mr Watson emailed to Alexander Forbes an ask if they can escalate my case until today no response from Alexander Forbes they are useless will never recomend doing bussiness with AF
MI
Moggamat I's update18 Oct 2024, 23:17
Reviewer Update
Alexander Forbes contacted ictsytracing which i must say is a great company with great customer service esspecially Mr Watson to trace me in connection with unclaimed benefits which were due to me from Hortors Group Pension Fund im a 58yr old unemployable man living off 370srd grant which myself and Mr Watson emailed to Alexander Forbes an ask if they can escalate my case until today no response from Alexander Forbes they are useless will never recomend doing bussiness with AF
Alexander Forbes Financial Services's replyOfficial
22 Oct 2024, 10:39Dear Moggamat,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply22 Oct 2024, 10:39
Official
Dear Moggamat,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations