KE
Kedibone E
1 reviews | Active since Oct 2022
06 Oct 2022, 13:58
Bad customer service
I have put a claim for my profident fund submitted all the relavent documents I have been waiting for their response since May nothing has happened and no one has said anything from their side...this is frustrating me as I'm currently depending on that money since I'm unemployed. I'm very unhappy with their service.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
06 Oct 2022, 15:26Dear Kedibone
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
AAAA-7162
AAAA-7162
Alexander Forbes Financial Services's reply06 Oct 2022, 15:26
Official
Dear Kedibone
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
AAAA-7162
AAAA-7162