GA
Geraldine A
1 reviews | Active since Jan 2021
31 May 2022, 10:00
Bad customer service
I came to write a review to hopefully get a call , ive been struggling for someone to just call me for over 3 weeks now...its so ridiculous ive emailed, ive even been on the contact me back....ive called and after i spoke to the guy the line died he didnt even call me back!! Its so terrible the customer service...im glad to see on past reviews i am not the only one ...its pathetic
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
31 May 2022, 10:08Dear Geraldine A
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
AAAA-4892
Alexander Forbes Financial Services's reply31 May 2022, 10:08
Official
Dear Geraldine A
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
AAAA-4892