WS
Willemien S

1 reviews | Active since Mar 2017

22 Mar 2017, 20:16

Bad customer service

<p>I have been waiting from December for Alexander Forbes to cancel a tax return that was incorrectly submitted. I and the SARS office emailed numerous times with no response. I need to submit my tax return but can't until Alexander Forbes cancelled my tax return. </p>

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply23 Mar 2017, 10:39
Official

Dear Willemien159,

Thank you for taking the time to advise us of the difficulty that you experienced.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

Please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,

Kusha Naidoo